I am a trustee for a small local charity. They recently completed a staff survey and one of the biggest negatives of the survey was staff feeling their workload was sustainable. I ran a session with them about their workload and it became apparent to the Chief Executive during this session that a lot of the staff are stressed, not just about workload but about the difficult cases they are handling. One of the solutions she has identified is to purchase an Employee Assistance Service.
I was just wondering for those of you who work in HR the following
1) Which company do you use and how do you feel about them?
2) Do you have any stats on how often the service is accessed or have you had any good feedback from staff about the service?
We have a trustee meeting on Wednesday and would love to take along to the meeting any of your thoughts/suggestions.