The HR Forum

HR KPI's

Posted by Andy Evans on June 1, 2016 at 9:07am in Being An Effective Practitioner

Hi All,

I wonder if anyone could help. I work for a small company and I am the only HR person running the department for a business of 100 employees, I want to move to a more strategic operation and introduce KPI's to assess performance, absence, wage.

Am I on the right track, would anyone suggest anyothers and how would you go about recording them? I have deveoped an Excel sheet which represents the total and average salary, total and average commission, total and average days holiday, and then also the total and average sick and total and average late days.
These are by department.

Look forward to any feedback you may have

Thanks again

Andy

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Replies

Clare Dodd June 7, 2016 at 3:52pm

Hi Andy,

I wonder if you can put a business case together for some HR software and this may negate the need for extra administration staff in the future and enable you to use the system for most of your metrics.

We are close to implementing one and whilst we have nearer 160 staff now, they are based over 6 locations and three countries so we are anticipate that this will be a massive benefit and reduce/delay the need for further staffing resources. Obviously this may depend on the finances of your company and whether they will invest in this route but I am sure it would help you and allow you more time on the strategic side of your role.

Regards

Clare
Mike Collins June 6, 2016 at 10:55am

Hi Andy,

Might be worth taking a look at this free webinar on HR Metrics and Analytics

http://community.dpgplc.co.uk/events-cpd/free-webinar-hr-metrics-an...

Mike
Sarah Loates June 2, 2016 at 11:41am

Hi Andy

Great post, I found the following document which albeit is very lengthy but has some great best practice ideas within it to provide inspiration?

http://www.cipd.co.uk/binaries/using-hr-metrics-for-maximum-impact_...

Also you could try looking up the HR balanced scorecard, we used this in my last organisation.

Let us all know how you get on.

All the best

Sarah
Danni Buxton June 2, 2016 at 11:31am

Hi Andy,

It depends what you're looking to achieve. Performance/Absence and Salary are completely different and would therefore require different "KPIs".

I would use the Bradford Score to help monitor your sickness, rather than total and average sick days. It's something we use in our business to help us monitor sickness, and trigger discussions when there is an issue.

It would be useful to know what it is you're looking to get out of it?

Danni