Hi,
I'm looking to develop a service level agreement for the HR function at my company to use and wondered if anyone has any examples or words of wisdom to share having implemented one previously.
I work for an SME so don't need anything too comprehensive.
Thanks,
Sophie
Replies
Hi Sophie,
I have a set of KPI's and SLA's that I work to:
KPI's
KPI
Measurement
And SLA's:
SLA’s
Not sure if these are of any use, but they help me.
Regards
Debbie
It's good to know my first draft incorporated some of the above & you've given me a some to add.
Thanks,
Sophie