The Advantages & Disadvantages of In-House Training

We’ve noticed an increase in demand from our clients to organise In-house or Onsite training in a wide range of topics including Management Programmes, Sales Training, Health & Safety and more so we thought we’d highlight some of the advantages and benefits.

We’ve highlighted the disadvantages as well to help you be aware of these and take action to reduce the impact.

The Advantages and Benefits of In-House Training include:

  • Training Cost saving - the cost per delegate is typically less when compared to sending the same number on to public training courses. 
  • Travel Cost saving – no need for employees to travel any further than their offices and incur extra costs.
  • More specific – generally running a course for a single client allows the training to focus on specific items that are causing issues within the business.
  • Customised training – Getting a group together allows all of the training and learning to be focused on the company and can discuss real and current examples.
  • Convenience – fit around the working schedule of the staff and at a location they come to everyday!
  • Team Building – a room full of delegates from different departments can encourage greater team work, awareness and understanding of each other’s role.

 

The Disadvantages and Costs of In-House Training include:

  • Extra administration burden – need to make sure you have suitable training room, equipment, trainer parking, get the delegates there.
  • Pressure on delegates – if they are offsite training then they cannot be contacted (ideally) however if they are onsite they can be pulled out of a classroom if needed.
  • Not taken as seriously – employees might attend just to have a break from their job or don’t turn up as the course is running on another day.
  • Training going stale – if running courses using internal resources only then how do you keep improving it.
  • No networking opportunities – attending a course with delegates from other companies allow networking and learning from one another.
  • Not up to speed with current best practice - passing on existing inefficiencies or perpetuating poor business practices.

If you are a company that carries out In-House training using internal resources then make sure they get the opportunity to go on external courses so they can keep their skills up to date, make sure they are current and using best practices.

If you have to hire external trainers and providers then make sure you get to speak to them at the very least prior to any training commencing.  This is our Golden Rule to make sure all our trainers have discussed the requirement and what will happen on the training session.

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Comments

  • Really informative post Blake thanks.

    I think the driving force behind this move to an increase in in-house training requests is being driven by numerous factors as you highlight well, but I don't think we can ignore the economic climate as being the main driver. Cost is a significant factor in external training as budgets are squeezed more and more and we're seeing an increase need for us to deliver in-house training (even more virtual training) using the organisations resources rather than taking their people outside of the organisation.

    This doesn't take away from the learning experience in this respect but the exposure to other people from other organisations and fresh thinking is important and you raise a very valid point here. This is one area where our open CIPD qualifications really add value. I also think approaches using online communities such as ours can provide exposure to others from different organisations without any face to face interaction and we're blending our in-house programmes more and more with the social / online approach.

    I also think the key driver aside from cost must be the actual training need and the expertise to successfully deliver the training. Many internal training teams don't have the expertise to deliver a wider range of programmes or possess the skills / experience needed so there is no alternative but to go external. Like anything it is a balance and as a training provider we will help our clients make the right decision based on what they need and we acknowledge we need to be more flexible in terms of how we do this.

    What do others think?

    Bob

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