Hi all.
I was hoping for some help with some research I'm doing. If money was no object and you wanted to replace your engagement survey with something totally different, what would it be? (Think not metric focused, but behavioural and attitude focused). Or what have you seen that is amazing and leading the way in being totally different.
I'm looking forward to hearing your thoughts.
Many thanks
Rachel
Replies
HI Rachel.
Great to hear from you. Hope you are well.
A few years ago, I found myself getting a little annoyed that some companies (many it would seem) pull out all the stops to gather feedback from customers on a regular basis, but seem less inclined to do so when it comes to gathering employee feedback. At best, most organisations are still rattling along with an annual employee survey, yet customers get to provide their feedback as often as they like through a variety of channels.
Customer feedback is of course essential information to gather but many would argue so are the engagement surveys.
I've been fasciated recently to learn of a new shift in employee surveys towards an 'always on' approach. A while back, when I did some work with Hive HR I put together this infographic that I think summarises the differences in employee survey approaches. The recording for the webinar mentioned on that link is still available too.
So to answer your question, I'd change employee surveys and feedback from being an occasional event done every twelve months to one of a constant flow of feedback and diaglouge with employees.
Hi Ady,
Thanks so much for your reply and the link. Very helpful reading.
Thanks
Rachel
Thanks so much for this Kathryn. A great start and certainly will hopefully help create discussion!
thanks
Rachel