Replies

  • Hi Sarah,

    I love this personally, the challenge would be in an email heavy organisation, would be people remember this and re connect with the individual following their leave. We have a culture within our business where we encourage everyone to be their best self and this could fit in as it would reduce anxiety around the inbox task, I am on holiday in July and am thinking of experimenting with this concept.. I will let you know how it goes

    Thanks
    Claire
  • I think this is brilliant! I haven't seen or heard of this before. There is of course a concern if people are on autopilot and don't read the out of office correctly, then assuming their email has been handled.  

  • What a great idea, haven't seen this before.

    I will seriously consider implementing this, just makes sense.

  • I absolutely love this concept. Slightly off topic but related, at my previous organisation we implemented a communication policy which set out principles for how employees should communicate. Face to face where possible, then phone, email was the last option and only to be used if unable to do either of the first options. Email should be used for sending minutes, agendas etc not for conversations. If you get into a back and forth email conversation, you are encouraged to find the individual and speak face to face or at a minimum pick up the phone. If a colleague is cc'd they don't have to read it or reply and if they receive a missed call without a comprehensive voicemail explaining the call, they are under no obligation to call back. This was first met with some negativity but over time the atmosphere really improved. There was a lot less public accusations of 'well I sent you the email...' and people resolved issues quicker without involving twenty others in the back and forth ping pong match. I would definitely recommend where office environment made it possible that similar codes of conduct are implemented. 

  • I showed this to my boss and he wants me to look at implementing such a policy.  Not sure how we're going to do it yet but I am sure this will be well received by my colleagues.

    • Fabulous Rachel let us know how it goes after implementation! All the best Sarah
  • The problem I have with returning from holiday to a mountain of emails, is that you dont know what has actually since been dealt with in your absence through various conversations, so you spend so long chasing around to find out on progress, you can waist a day just on that. We do have some people in our organisation who do delete emails when they come back from leave, and openly say "if its important, they will email back". However, what about those emails that are FYI, or are intended to cover the senders back on a particular matter!

  • Great idea in practice, there apparently used to be a policy of no emails before 12pm. This soon lapsed though and I fear email is just becoming all consuming in our organisation in large pockets. Some people are happy to pick up the phone but some people find email a useful tool to 'pass the monkey' than face to face...I wonder why?!

    Typically, I find they tend to do this the day before you are due back from holiday...coincidence? I think not.

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