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Hi Teresa
once an absence hits 4 weeks we treat this as long term sickness, therefore short term is anything under 4 weeks.
we have only just changed from a stage procedure to Bradford Factor to get our absence level down so the scores are relatively low - 50 no warning, 100 verbal, 200 written 300 final written, >400 & above dismissal.
Long term sickness would be managed with OH & a management programme towards return to work.
carole