The L&D Forum

Hi

I have been asked to roll out a training session at short notice that includes communication, telephone skills and service.

Does anyone have any top tips for quick activities and for an acronym on service that will help the learners?

thanks in advance

You need to be a member of DPG Community to add comments!

Join DPG Community

Email me when people reply –

CIPD Branch Events

Did you know your local CIPD branch will put on relevant events that are free to CIPD members.

Take a look for your local branch here and what events are happening. Remember attending these events are great CPD evidence.

CIPD Branch Event Search

What's Happening?

James Goode and Hamid Azeem are now connected
13 hours ago
michelle edlin is now connected with Gary Norris and Hamid Azeem
14 hours ago
Deborah Rowlands and Lucy Imogen Leatherdale are now connected
15 hours ago
Laura Smith updated their profile photo
16 hours ago
Laura Smith updated their profile photo
16 hours ago
Michael Millward posted a blog post
18 hours ago
More…