The L&D Forum

As a Toward Maturity ambassador, DPG are really keen to share this report that highlights the need for L&D professionals to keep evolving their skills.

How should L&D roles be organised and L&D professionals be equipped for change in an increasingly volatile, uncertain, complex and ambiguous (VUCA) environment?

Conducted in partnership with Towards Maturity, this research explores how L&D roles and responsibilities are changing and how we are building L&D skills and capabilities. It draws on benchmarking data from 600 L&D leaders in the Towards Maturity benchmark study, alongside case study research with six organisations that have been successfully implementing new initiatives and processes to enhance the impact of L&D:

  • Barnardo’s
  • Mattel
  • McDonald’s UK
  • Ministry of Defence
  • PwC
  • University Hospital Southampton NHS Foundation Trust.

The research finds that in spite of the fact that top learning organisations are moving away from training delivery to a performance consulting model, ‘just 53% of L&D professionals agree that the “course” is only one of many options for building skills and performance.’ There are also significant gaps in the skills and capabilities that L&D practitioners know they need and those that they currently have in-house, particularly in business and commercial understanding and influence and in technological ability. For example, ‘86% are using live online learning tools…yet only 34% agree that they have the skills to deliver online’.


The full report is available to download here

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