<img height="1" width="1" style="display:none;" alt="" src="https://analytics.twitter.com/i/adsct?txn_id=l615x&amp;p_id=Twitter&amp;tw_sale_amount=0&amp;tw_order_quantity=0"/> <img height="1" width="1" style="display:none;" alt="" src="https://t.co/i/adsct?txn_id=l615x&amp;p_id=Twitter&amp;tw_sale_amount=0&amp;tw_order_quantity=0"/>

Blogs

5 easy brain tips to drive employee engagement through L&D programmes #3

This is the 3rd in my series of 5 easy brain tips for engaging learners from my session at the CIPD NAP conference in June 2015. 

UM is for "Use Metaphor". Emotions can run high during any change programme and a workshop can easily turn it into a whinge-fest. Allow people time to express their emotions using metaphors and limit the time for the whingeing.
Recent research from the CIPD*, shows that using uncertain rewards in learning can help increase adults emotional response to the learning and can be used to enhance the learning experience. Games with random prizes can play a significant part in retaining the attention of your learnersIn his book, David Rock** talks about the limbic brain (in charge of emotions) and how emotions can effectively overrun if you let them. Also suppressing them can actually increase the intensity of the emotions, as can talking about them freely. The surprising thing is, that if you talk about your emotions symbolically, with very few words it can help to keep them under control. What he alludes to is using metaphors can be a good way of expressing strong emotions, without getting overly emotional about the situation again.

For example if someone upsets me today, I could describe the feeling as a real “kick in the stomach” rather than going on endlessly about how it made me feel.

Thoughts for line managers:

Look at clean language for coaching your team members. It is a way of eliciting responses, without imparting your own judgments on an already emotive situation.

Examples of clean questions are:

Team member: “Today has been absolute hell for me!”

Clean response: “So this hell, what is that like for you?”

This way you carry on with the metaphor the individual has begun with.

Team member: “Today is going to be a complete waste of time now!”

Clean response: “In order for this day to be of use, it has to be like what?"

*CIPD Fresh Thinking in L&D Part 1 of 3 Neuroscience and Learning Feb 2014

** David Rock “Your Brain at Work”, Harper Business 2009

E-mail me when people leave their comments –

You need to be a member of DPG Community to add comments!

Join DPG Community

What's Happening?

Christine Southern is now a member of DPG Community
2 hours ago
Teresa Chandler and Zagross are now connected
4 hours ago
Samantha updated their profile
19 hours ago
Samantha and Alex Visser are now connected
21 hours ago
Shazna Begum, Rebecca Steedman, Sarah Westfall and 1 more joined DPG Community
22 hours ago
CIPD Level 5 L&D
Annie Essex posted a discussion
yesterday
Jenny Devlin, Nina Lomax, Kaylea Mitchem and 4 more joined DPG Community
yesterday
Karys Eagle replied to Lauren Morley's discussion Training Agreements
yesterday
Emma Ambler replied to Emma Ambler's discussion Level 5 CIPD Research Help - please can you spare 2 minutes?
yesterday
Emma Ambler replied to Emma Ambler's discussion Level 5 CIPD Research Help - please can you spare 2 minutes?
Wednesday
Victoria Phillips replied to Lauren Morley's discussion Training Agreements
Wednesday
More…