Hi everyone
We recently went through a restructure and a reduction in size of our L&D department. With fewer resources and the fact that people have different needs we are looking to drive learning and development through the 70:20:10 model.
One of our challenges at the moment is how do we go about measuring our success in adopting this model? The 10% is easy to measure, the 20% slightly trickier, but we can measure the number of coaching field visits and use of our social media site, but how do we measure the 70%?
I would be really grateful for any suggestions.
Many thanks
Dawn
Comments
Hi Dawn
There is a good blog spot on this very thing http://charles-jennings.blogspot.co.uk/2013/06/702010-framework-for... assuming you haven't already found it bit late coming in on this one. Good luck with restructure, I hope it goes smoothly. Jen
Thanks Mike, i agree its definitely a cultural shift. We have Yammer as our social media platform.
Thanks for the resources, i'll take a look at these.
Dawn
HI Dawn, firstly welcome to the DPG Community and hope you're programme has got off to a flying start. This is a great question to pose as I'm sure many people / organisations are on a similar journey and recognise that the approach to workplace learning needs to change. The framework as I understand it is a way to explain that the majority of learning takes place on-the-job, new experiences, conversations, in the moment (all the informal stuff) etc but these things are difficult to measure as you can't 'see them' like you can a training course.
Personally I believe adopting an approach that works towards the 70/20/10 framework is as much a cultural transformation as it is about measuring anything. It's about creating the conditions and environments where people share and collaborate openly - moving from a 'knowledge is power' to a 'sharing is power' culture and again I believe social tools have a big part to play in connecting an organisation. It is also a realisation that everything we do is learning and is recognised as such, this is vital to shifting mind-sets away from 'I only learn in a classroom'.
Using metrics from your social media site (what tool is it?) can be an indication of how many conversations and knowledge sharing is going on away from any formal setting and how you help knowledge flow around your organisation is key.
There are loads of great resources in the Informal Learning Group that will be worth checking out and here are a couple of blogs on the subject of evaluating informal learning that I hope help with your thinking
Evaluating informal learning part 1
Evaluating informal learning part 2
I'd also love to know if others are working towards 70/20/10 and how they are approaching it
Mike