customer experience (3)
It could hardly have been better timed. After writing last week about achieving the remarkable, I received a newsletter from Charles Bennett, Partner and Thought Leader at The Focus Group, illustrating what achieving the remarkable means when it come
With 3 in 10 jobs in the US held by the self-employed and their sub-contractors there is no doubt that the workplace is changing. (Source) It is hardly surprising then that 2 out of 5 (40%) of people around the world believe that traditional employm