Hey everyone, Saw this a while back and thought it would be great to share it on the forum.
There are loads of great free training games that you can use!
http://www.thiagi.com/games.html
The site got a business-balls layout, which requires some extra patience when searching through all the games but its totally worth it.
There are some particualrly good ideas for Customer Service here and if you like them then Thiagi also has a book out too- http://www.amazon.co.uk/Favorite-Pfeiffer-Essential-Resources-Professionals/dp/0787981990/ref=sr_1_1?ie=UTF8&qid=1351591114&sr=8-1
Enjoy and post if you find any good games!
Adam
Replies
Hi Adam
This is a great resource. I've never come across this before but just been flicking through the exercises and the detailed descriptions are excellent.
Thanks for sharing