DPG Community

Managers team facilitation session

Hi L&D folk

I have to design a session for a team of managers and the brief is to:

• Reflect on past and future activity - how will they galvanise their teams in the face of high volume activity
• What currently works…

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How to make GDPR Training more engaging - Suggestions

Hi all,

We are looking at how we can conduct our GDPR introduction training to new employees and make it more engaging.

We have a lot of documentation for new starters to review and sign, so we would like to make the whole…

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Resources for Train the Trainer - looking for a provider

Back in the day, it used to be called the Craft Trainer Award, a programme providing the knowledge and skills concentrating on the training process rather than the content for those wanting to deliver “on-the-job” practical training skills. It…

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Could recommend a provider for Level 5 in coaching?

I am looking for a provider who is delivering a good L5 training in coaching, I would prefer blended learning

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Apprenticeship Levy - How best to manage in the work place?

Hi all,

I'm hoping you can help!

My company has a large levy pot which thankfully we are having no issues spending, however we are struggling when it comes employees commitment. 

Although employees are motivated and committed at…

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What's happening in the classroom?

Hi all,

I am working on the classroom element of a wider blended course and as always with any new piece of work, it's good to take a step back and think "What if..?" before getting stuck in.

The course will be centred on customer…

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Neuroscience from a Training Perspective

An interesting blog in the Training Journal, looking at what neuroscienfic research teaches us about effective training.…

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LMS recommendations?

Hi all,

I work for a large organisation and our IT and HR Departments are currently working on a strategic platform review. A LMS forms part of that review, but it's taking time for our parent company to reach a decision, and with lead…

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Customer service acronyms

Hi

I have been asked to roll out a training session at short notice that includes communication, telephone skills and service.

Does anyone have any top tips for quick activities and for an acronym on service that will help the…

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Putting the power in PowerPoint

This week I’ve been preparing 3 new presentations from scratch. An early decision to make was about which platform to use. Should I use PowerPoint? Should I be looking for a newer…

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Tips for managing technology in training sessions

As a trainer I find it distracting when delegates are on their phones or laptops in sessions - and I believe it is disruptive to their own (and others) learning. The culture at my organisation seems to be slipping into this 'multitasking' in…

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