The L&D Forum

As a trainer I find it distracting when delegates are on their phones or laptops in sessions - and I believe it is disruptive to their own (and others) learning. The culture at my organisation seems to be slipping into this 'multitasking' in meetings and training sessions, and it's condoned by the senior leaders. Does anyone have any tips on how to manage it in my training sessions?

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  • HI Caroline,

    The info I'm not sure as I'm writing this is what people are actually doing on those devices. Is it something that relates to what they're learning or not? Are they looking up information that relates to what they're learning about or is it the more unproductive stuff of discussing what's for tea with their other half or checking Facebook for what's happening at the weekend.

    If it's the latter, I think it's having that conversation up front at the beginning of the session. If the expectation is that devices shouldn't be used then set that up at the beginning, explain that devices can be used during breaks/luches etc. Encourage them to behave like the adults they are. You might still need to 'remind' people during the session, but generally I find that works.

    Having said that, more and more we're seeing technology being used for learning. Perhaps there's a chance to embrace this within the learning? For example, when on my CIPD programme with DPG, we often broke out into groups finding resources to help during activities. For example, in one session where we were looking at educational policies of different countries, we broke into groups and carried out the learning bit on our devices as a group. It was very powerful.

    What do you think?

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