I was on the Learning and Skills Group webinar this morning looking at Bridging the User Engagement Gap.
There was a question that came up part way through the webinar that caught my eye as being a really useful discussion to have so I thought I would share it with you.
It's really important isn't it? Not just from a system point of view, but thinking about content too. Some of the replies came back included:
- Not too many clicks and engaging content
- The technologies need to be fit for purpose - and that involves constant user testing and user experience evaluation
- Regular reviews of content to make sure we don't keep lots of old stuff on learning system that isn't relevant anymore
- Easy to find/search by keyword
- Good site design, sometimes social elements to keep learner interatcion up
- Make learning an active journey - not only reading
- Make the content short and snappy, relevant and practical. Variety is the key
- Have questions on the technology as part of course evaluation and occational surveys and focus group on user experience
Do any of these resonate with you? Are there any you use already? Perhaps some of these have inspired you?
I'm interested in what recommendations to you have. How do you ensure a good user experience?