Hi all. I was hoping for some insight into how you all monitor employee engagement with your businesses.
We are looking to conduct a staff employee engagement survey (1500 employees) and I was wondering if anybody had used an external provider? Who you had used? And any feedback or tips from this.
We last conducted an employee engagement survey in 2011 and only had an 18% uptake, we would like more than this and thought that by going through an external provider we could hopefully improve this figure. Any tips would be most helpful.
Replies
I carry out an annual survey, and use Surveymonkey to create my own survey. We only have 70 employees so much easier to 'encourage' staff to complete it, however I have been able to get better uptake year on year by ensuring that staff get to see results from suggestions or trends that come out of the survey.
It's been shown that initially, staff were reluctant as they considered it just a form filling exercise. Now that they have seen action taken, they see it as a useful means of making suggestions for improvement and therefore are more likely to complete the survey.
Hope that helps, good luck!
Steve