I was interested to read this, as it really surprised me that a high end establishment did not automatically pass on the gratuitities.
Just goes to show how its sometimes it's the 'little' things which can cause the biggest damage to brand.........
If you work in the restaurant industry what approach does your Company adopt please do share.
All the best
Sarah
You need to be a member of DPG Community to add comments!
Click here to see a full list of members including our Facilitators.
Did you know that if you go to the list of members, the Members Online button will show you who is online right now? Why not say hello?
Did you know your local CIPD branch will put on relevant events that are free to CIPD members.
Take a look for your local branch here and what events are happening. Remember attending these events are great CPD evidence.
Replies